Our Services - Healthy people, healthy communities

At Friendship House we are focused on delivering a range of social services that are:

  • Strengths based
  • Holistic
  • Solution Focussed
  • Client centred
  • Personalised
  • Family Focussed

Our aim is to meet the core needs of our clients, offering them the hope of fresh possibilities, positive change and personal growth. Our fully qualified staff members who provide professional services come from a range of educational and social science backgrounds. Any service charges will be based on our affordable sliding scale and your personal circumstances. Our goal is to ensure everyone has access to quality social services.


We provide counselling for all ages. Our qualified and experienced counselling team (NZAC registered) offers one to one, small group or family Counselling. We use a range of approaches to assist children, teens and adults find solutions to their unique situations.

Counselling can cover a range of issues including:
  • Relationships
  • Confidence
  • Behavioural Issues
  • Grief & Loss
  • Anger
  • Goal setting
  • Abuse
Who can make referrals to our services?
  • Self
  • Doctors
  • Lawyers
  • Family
  • Social Workers
  • Other agencies (Government and community)

To make a referral please contact our team: [email protected]

Family Support

To ensure we achieve the very best outcomes for the people we work with, our Social Practice Team (Counsellors, Social Workers & Family Violence workers) work together to ensure support is given to both individuals and the important people in their lives. This is a multidisciplinary or integrated way of working. We will work with you to create a plan for you and your family to reach the goals you set. This may include using the specialised services of other agencies.

Family Violence Programmes

Men’s Living Without Violence Programme (LWVP): – Our goal is to improve safety in our community. While we have a particular focus on supporting men to make healthy changes, we are also able to provide support and programmes for women, children and families. We encourage you to talk to us about the best option for you.

Features of the LWVP:

  • Designed to teach skills required to express yourself and understand others safely and respectfully
  • Ministry of Justice approved
  • Runs for 18 weeks (42 hours)
  • 12 different groups spread over 6 days
  • Tongan and Samoan speaking groups
  • 1 Age specific group (Young Men 18 - 22)
  • Topics:
    • Safety – for self and others, especially children
    • Making Changes
    • Self Management
    • Relationship and Family Wellbeing
    • Anger
    • Violence
    • Power and Control
    • Alcohol and Drugs

When are LWV Programmes available?

  • Our programmes are open. i.e. they run continuously so men can start at any time.

How do I complete a programme?

By participating in:
  • A 1:1 one hour initial interview (interview times are usually between 8.00am –4.00pm)
  • A two and a half hour orientation evening (usually on a Monday evening 6.00pm – 8.30pm) before going in to a group
  • Weekly two and a half hour group session (15 in total)
  • An individual one hour completion interview (1 hour)



Advocacy / Social Justice

Sometimes our needs or concerns stem from our individual choices; often they arise due to forces beyond our control. Friendship House recognises there are often structural and justice issues that mean it is more difficult for people to live healthy, fulfilled lives and to reach their potential. We keep a watch for these issues in order to speak up on behalf of our community where we can.

Community Development

We see ourselves at Friendship House as part of a web of valuable community relationships. Where we can, and when we’re asked we provide:

  • Mentoring for groups, staff, managers and boards
  • A venue for meeting
  • Forums for discussion

We are also part of a number of local and national networks.


“ …our marriage was in crisis and we were highly stressed, the counsellor helped us to find the hope that we could reach some compromises, and keep talking to each other until we did. I wanted you to know how grateful we are. ”


“ …I will miss coming here; I have come such a long way. Coming to the men’s programme has changed my life and my home. ”


“ …at first I thought the programme was a waste of time, but I’m so glad I came. I have learnt skills that will better my life and relationships and that I can pass onto my whanau. ”


“ …It’s been an excellent experience. I have a better understanding of how to manage myself. ”


“ …the other group members sharing gave me confidence to share my own experience and I have made changes that will help my relationships with my children. ”


“ …I came not willing to learn, but a few weeks into the programme I realised how awesome the programme is, it has helped me to make changes. If not for this programme I could have ended up in prison. ”


“ …I learned heaps from the programme, made new friends and had some got good support from the facilitators. ”


“ …Just want to say thank you to Friendship house for providing this helpful support for me and my family we are all happier now and I am determined to keep it that way. ”


“ …I wish I had learned all this before I broke up with my partner, but it’s good I have learnt this now while I am young. ”


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